Wonder no more! We’ve made this short video explaining the Human-Centred Design approach we follow and showcasing some of the user experience techniques we utilise within our consultancy projects.Watch on Youtube
The goals of the workshops are to provide a common language for project teams, get staff up to speed with UX fundamentals, and introduce them to design thinking.More information on training
The Promaster Mobile app is used by surveyors to capture information on properties they visit. City Interaction Lab have recently conducted a User Centred Design project in order to redesign it for new platforms.More about Promaster Mobile
LMU University of Munich / City University London
The Interaction Lab were hugely supportive before and during our two day hire. We had a complex technical set-up that was non-standard, but they met every requirement. We couldn’t have wished for more.
The User Story
I booked the City Interaction Lab to conduct usability research for a client. We used the lab for a whole day and found the facility to be tidy and well equipped, and the service we had from Stuart was fabulous – he made sure we were well catered for and that all our participants felt comfortable and welcome. Our day went smoothly, we got some great product feedback and test results, and my client left very happy. I wouldn’t hesitate to recommend Stuart and the City Interaction Lab for your research.
We were incredibly impressed with the team’s professionalism and attention to detail. We found the whole experience invaluable and could never have predicted the changes we needed to make to our website. I would highly recommend the Interaction Lab.
We recently worked with The Interaction Lab to test a new website we had created for a Government agency client. The quality of work was exceptional, as well as the speed that they were able to turn around our last minute brief. The Interaction Lab were able to provide a full 360 service. They added value from the start by fleshing out our original brief and testing plan, and were able to provide high quality recruits to participate in the sessions. Further more, at the end of the process they provided highly detailed and insightful documentation, to allow us to understand the session results and how to best implement them to improve our site. Highly recommended as a team to work with for usability testing.